Are you having trouble with your old, faulty Halstead boiler?
Knowing what to do when your boiler breaks down can be tricky, as you never know how serious the problem actually is, or how difficult it’ll be for an engineer to fix.
As an experienced Edinburgh heating engineer, I’ve personally dealt with this brand many times in the past, which is why I’ve put together this handy guide for troubleshooting a faulty Halstead boiler – to help you diagnose the problem.
NOTE: Remember, DO NOT try to fix the problem yourself; always call a Gas Safe registered engineer.
About Halstead boilers
Halstead was a British boiler manufacturer that used to be fairly popular with installers around 20 – 25 years ago. They were known for their reasonably priced, reliable boilers, and I’m not entirely sure why they fell out of fashion and stopped being stocked by merchants.
Equried by the Glen Dimplex group, Halstead withdrew from the market in 2012, and is sadly no more. In some ways, Halstead were quite similar to Sime boilers, although Sime is still going today.
Fault 1: Boiler fails to ignite/cuts off
If you can hear your faulty Halstead boiler going through it’s usual sequence, and perhaps even managing to ignite briefly before cutting off, it could be a fault with the air pressure switch.
The Fix: An engineer will mostly likely check the hoses leading to the air pressure switch to ensure they are not kinked or perforated, before replacing the air pressure switch.
Fault 2: Ignition failure mark 2
If the above problem is occurring despite the air pressure switch tested with a volt meter and found to be okay (and the hoses have been checked), it could be faulty electrics from the PCB (printed circuit board).
The biggest fault I found on Ace high models in particular was the PCB, although it always looked like something else – such as the fan or air pressure switch. That’s why an engineer must always trace the current from the PCB with a volt meter – otherwise you could be paying for extra parts unnecessarily.
The Fix: An engineer will most likely advise a replacement PCB.
Fault 3: No hot water/lukewarm water
If you’re not getting any hot water, your hot water is only lukewarm, OR your water is only getting hot when the heating is turned on, it’s most likely a problem with a faulty diverter valve. I’ve actually written a blog that goes into far more depth about how to diagnose a faulty diverter valve which you might find helpful.
The Fix: Get an engineer to either replace the faulty diverter valve, or strip it down and replace the diaphragm washer and spindle.
Fault 4: Boiler unresponsive
If your boiler is not even attempting to spark or ignite, but your water pressure is fine, it could be the fan has seized or jammed. Another sign of this is if your boiler has been making rattling noises for a few weeks prior to failing.
The Fix: To see if the fan is really the problem, an engineer will probably want to turn the power off and try to rotate the fan first. You’ll likely need a replacement. If you’re waiting overnight for parts, it can sometimes help to spray a little WD40 on the fan spindle, which can loosen the spindle andtide you over for a few days.
Fault 5: Gas valve failure
If your boiler turns on, and you can hear the fan running along with the air pressure switch lifting – and the boiler trying its best to ignite without any luck – it’s most likely a fault with the gas valve or solenoid on the gas valve.
The Fix: First, an engineer will probably test for power to the gas valve with a volt meter, before replacing your gas valve – or solenoid, if it can be sourced separately.
Consider a replacement
If you have a Halstead boiler, there’s a very good chance it’s seen better days, as these boilers are now fairly old and inefficient. If yours is being unreliable, it may be coming to the end of its life and I’d advise you to consider a replacement to avoid it costing you more in expensive repairs later down the line.
Upgrading to a new, A-rated boiler could save you a lot of money in the long-term, although you may see it as a bit of an investment in terms of upfront cost.
Conclusion
I hope this blog has given you a better idea of some of the most common faults you can expect from your Halstead boiler, and it may even have helped you diagnose a problem you’re having at the moment. Just remember to always call in an expert, and do NOT try to fix the issue yourself.
Are you experiencing a fault with your Halstead boiler that I haven’t mentioned above? Either leave a comment below or get in touch with me directly – I’ll be happy to help!
Thanks for the post, really helpful. Recently bought a house with one of these in, an ACE HE 24 to be specific. First thing we noticed it kept tripping all the time which turned out to be a bigger fault. The g10 combustion seal perished and leaking CO, not good and currently has a gaint sticker with do not use. Parts needed are a >G10 seal. >AAv on pump. >Diverter motor (grunfuss). >Casing Seal. >Fast blow fuse t4 h 250. >Wrap over pipe clip 22m x 8. £580 quote. Reading you blog, as much it pains my wallet, probably best looking at a new boiler. Would you have any recommendations on makes to go with?
Hi I have a Halstead Ace boiler and am getting it moved. I am having difficulty finding a flu in case the current one is damaged when it is being moved. Can you help?
Regards
Andrea
I am having issues with the halstead ace high boiler cutting out on over temp after long water draw off. The diverter valve, thermistors, primary & hot water flow switches and sec heat exchange plate are all fine. I can run the CH for hours and have no issues as the pump overrun works fine. The pump doesn’t seem to run after turning the DHW off. If it did after diverter returning to CH the heat could be dissipated in the heating system via bath room rad. The over temp would no longer occur. Do you know if it should have a DHW overrun or what else could fix this problem apart from PCB replacement?
Many thanks
Ryan
Useful article. I may require a pressure switch for a Halstead Balmoral 65F but the original switch is now obsolete. Do you know of a compatible switch that my engineer could fit?
Many thanks
Bob.
Heap of shite that broke my heart this last 4 years never again
thanks very much for the post
I am having trouble with my Halstead Eden VBX 18 boiler – it shows the error code 3. gas flow has been checked by the engineer, PCB has been replaced, engineer says the harness connections are faulty. Looking for replacement harness and PCB. what do you suggest? is it worth trying to fix it or to go for a replacement boiler?
My Halstead sime trio is having issues. The radiators switch on fine but when I turn the tap on for hot water , it doesn’t ignite.
Any suggestions?